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Terms and Conditions
 

USER AGREEMENT BETWEEN CUSTOMER AND TRAVACCO

This Web Site is offered by Travacco Network India Private Limited, (hereinafter referred to as “Travacco”) to you, the Customer, conditioned on your acceptance without modification, of the terms, conditions, and notices contained in this User Agreement. Your use of this Web Site constitutes your agreement to all such terms, conditions, and notices.

Travacco facilitates the booking of accommodation / activity / package through service providers, who offer accommodation and services to tourists (hereinafter referred to as the “Service Provider”)

USE OF SITE. You may only use this site to make legitimate accommodation/ activity/ package reservations and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of Travacco except that you may download, display and print one copy of the materials presented on this site on a single computer for your personal, non-commercial use only. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other web site or in any environment of networked computers is prohibited. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law

AGE AND RESPONSIBILITY. You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

PAYMENT FOR THE BOOKING. Travacco shall charge your credit card / bank account / other payment option 100% of the booking amount inclusive of all service charges, service tax thereon, gateway charges and service tax thereon cesses and other statutory levies such other taxes, as applicable, upon confirmation of booking. Travacco shall not be responsible for any such additional charges levied by the Service Provider other than the room charges. Check the User Terms and Conditions before making the payment. The credit card/ bank account/ other payment option details are entered by you directly on the secure encryption server offered by the Payment Gateway and are not captured or stored anywhere in the website. When you reserve or purchase travel services through Travacco, we must provide some of your personal information to the Service Provider, car-rental agency, travel agency or other involved third party to enable the successful fulfillment of your travel and stay arrangements. However, we do not sell or rent individual customer names or other personal information to third parties.

Should the Client decide to cancel the booking, the following conditions will apply -

Condition

Extent of Refund

·  Cancellation within Seven (07) days or less from check in date

 

·  No show, early check-out or unused nights

No Refund to the Client

·  Cancellation during peak season (as marked on the Web Site)

 

 

 

Cancellation within 8 and 14 days from the check-in date

·  100% of the First night’s tariff and 25% of the remaining night’s tariff shall be deducted from the total booking amount paid by you;

 

·  All bank and transaction / gateway charges (including bank / transaction charges on refund) and service tax thereon shall be deducted

 

·  The remaining sum shall be remitted back to the account from which the payment was made within Fifteen (15) days from the date of cancellation

 

 

Cancellation beyond 14 days from the check-in date

·  100% of the First night’s tariff and 10% of the remaining night’s tariff shall be deducted from the total booking amount paid by the you;

 

·  All bank and transaction / gateway charges (including bank / transaction charges on refund) and service tax thereon shall be deducted

 

·  The remaining sum shall be remitted back to the account from which the payment was made within Fifteen (15) days from the date of cancellation

 

 

SERVICE PROVIDER’S CONDITIONS

The Service Provider may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each service. You shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom you elect to deal, including terms and conditions set forth in a Service Providers' fare rules or contract of carriage. In the event that any of the terms, conditions and notices contained in this User Agreement conflict with the additional/other terms and guidelines specified by the Service Provider, then the latter terms/guidelines shall prevail. Some Service Providers may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose viz. PAN Card, Driving Licence, Passport or Election Card

LINKS TO THIRD PARTY SITES

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Travacco or the Website and Travacco is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Travacco is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Travacco is providing these links only as a convenience, and the inclusion of any link does not imply endorsement by Travacco or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TRAVACCO, ITS PARTNES, AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEB SITE AT ANY TIME.

TRAVACCO ACTS ONLY AS A BOOKING AGENT AND IS SOLELY PROCURER OF THIRD-PARTY SERVICES AND DOES NOT VOUCH FOR THE ORDERLY EXECUTION OF THE PROCURED THIRD-PARTY SERVICES, BUT RATHER VOUCHES SOLELY FOR THE ORDERLY PROCUREMENT OF THE ABOVE-MENTIONED THIRD-PARTY SERVICES. TRAVACCO SHALL NOT HAVE ANY LIABILITY WHATSOEVER FOR ANY ASPECT OF THE ARRANGEMENTS BETWEEN THE SERVICE PROVIDER AND THE USER AS REGARDS THE STANDARDS OF SERVICES PROVIDED BY THE SERVICE PROVIDERS. IN NO CIRCUMSTANCES SHALL TRAVACCO BE LIABLE FOR THE SERVICES PROVIDED BY THE SERVICE PROVIDER. CLAIMS DUE TO NON-PERFORMANCE OF SERVICES ARE TO BE DIRECTED IMMEDIATELY AND EXCLUSIVELY TO THE RESPECTIVE SERVICE PROVIDER.

TRAVACCO, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TRAVACCO, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. IN NO EVENT SHALL TRAVACCO, ITS AFFILIATES, AND/OR THEIR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF TRAVACCO, ITS AFFILIATES AND/OR ANY OF THEIR SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

ALTHOUGH TRAVACCO MAKES EVERY EFFORT TO ENSURE THAT THE DESCRIPTION AND CONTENT ON EACH PAGE OF THE SITE IS CORRECT, IT DOES NOT, HOWEVER, TAKE RESPONSIBILITY FOR THE AUTHENTICITY OF ANY INFORMATION PROVIDED OR FOR CHANGES THAT OCCUR DUE TO HUMAN, DATA ENTRY ERRORS OR FOR ANY LOSS OR DAMAGES SUFFERED BY ANY USER DUE TO ANY INFORMATION CONTAINED HEREIN.

TERMINATION/ACCESS RESTRICTION

TRAVACCO RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO TERMINATE THE ACCESS TO THE WEBSITE AND THE RELATED SERVICES OR ANY PORTION THEREOF AT ANY TIME, WITHOUT NOTICE.

MODIFICATION OF THESE TERMS AND CONDITIONS

Travacco reserves the right to change the terms, conditions, and notices under which this Web site is offered

GOVERNING LAW

THIS USER AGREEMENT SHALL BE GOVERNED BY AND CONSTRUCTED IN ACCORDANCE WITH THE LAWS OF INDIA WITHOUT REFERENCE TO CONFLICT OF LAWS PRINCIPLES AND DISPUTES ARISING IN RELATION HERETO SHALL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF BANGALORE.

GENERAL

Use of this Web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation, this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Travacco as a result of this agreement or use of this Web Site. Travacco's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Travacco's right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by Travacco with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between you and Travacco with respect to this Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Travacco, with respect to this Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.

 

 

 

 
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